by JustTheFacts Tue Jul 29, 2014 8:40 pm
On the subject of F2P re. the latest download=60% off deal.
For the first time EVER, Big Fish CS actually baulked at giving me a coupon! They ran through all the free/60% off game coupons I have got since beginning of June, and implied I should be happy with that.
Seeing I pointed out to them last time that as long as they don't put further conditions for qualifying on it, I will expect a coupon, they have no excuse, and I told them so!
I also attached, to save further nonsense, my copy of the sale.
So here is my spiel and evidence:
Hi Jesse
I am aware of those coupons, thank you, and they are much appreciated. However, I was referring here to your Midnight Castle 14th July promotion (as attached). I did in fact download it on this day, but have not received my 60% coupon.
As I mentioned in my last email re. this promotion, I will keep on expecting this coupon as long as the rules apply. I am also aware that you are not following up on this promotion with others either, and they too have to write to you in order to get it. You used to be above such slimy tactics.
Sorry to see you slipping, you are really the best customer service team around.
Cheers
Charlotte
Midnight Castle Offer 14th July